Deutsche Card Services and AcceptEmail sign partnership
invoicing by e-mail and mobile text message
28 JUNE 2012, COLOGNE
SummaryDeutsche Card Services and the Dutch provider for electronic bill presentment and payment (EBPP for short) AcceptEmail have signed a cooperation agreement. This cooperation will enable German merchants and customers to complete e-commerce payment transactions – from e-bill presentment to actual payment – without having to change the transaction channel.
Merchants can use AcceptEmail to invoice to consumers via e-mail or text messaging. The e-mail contains a picture which gives all relevant invoicing data and the payment status in real time. Customers can click on a link and enter a website which features the picture from their e-mail. As the invoice is already partially completed, customers do not need to enter their data by hand. This helps to prevent entry mistakes. If merchants offer different payment methods, consumers can choose their preferred method. At the moment, the service supports Visa and MasterCard cards, giropay, eps, iDEAL and PayPal. Sensitive payment data are entered directly into a payment template, which is provided via the up-to-date, secure graphic payment interface Smart Pay GUI of Deutsche Card Services. Once the payment is successfully completed, the picture on the website and in the customers’ mailbox will change to reflect the current status. As a result, consumers can always check the current payment status by opening the initial e-mail. They see immediately whether the payment has been made, is due or is overdue. Merchants, in turn, can use the online reporting system of AcceptEmail to see whether an invoice has been paid and even whether and when the customer has opened it.
This up-to-date invoicing method is suitable for initial invoicing, payment by instalments and debt collection, dunning or chargebacks. Combined with Deutsche Card Services payment processing, the method has numerous advantages for both merchants and customers. Two key sources of problems – typing mistakes and the non-entry of important reference data – are avoided altogether. Customers can initiate the payment procedure much more easily, as they only need to click on the link in the e-mail. And merchants benefit from the fact that invoices are paid much more quickly. Both consumers and merchants can check the current status of the invoice at any time. Overall, transparency and customer loyalty are increased and billing and accounting expenses are considerably reduced. AcceptEmail is used by large companies and SMEs in many branches such as utilities, telecom, insurance, retail, publishing, education, travel and government.
Jens Mahlke, a member of the Management Board of Deutsche Card Services, is looking forward to the cooperation: “We are happy to have won AcceptEmail as our partner in our endeavour to open up new opportunities on the German market. This innovative billing method is very popular in the Netherlands and will certainly meet with considerable approval in Germany, too.”
“We are proud and excited that we were able to win Deutsche Card Services, the know-how leader in European non-cash payments, as preferred partner for the German market. This will help us to further build a strong brand and to become the global standard in electronic bill presentment and payment via e-mail and mobile.” says Peter Kwakernaak, CEO of AcceptEmail.
About Deutsche Card Services GmbH:
Deutsche Card Services broadens the range of cash management services offered by Deutsche Bank and offers international full-service solutions for debit and credit card acceptance and other non-cash payment methods. Proven risk minimization systems ensure that non-cash payment in e-commerce, in mail-order retailing and at the point of sale is easy, quick and secure. Unique online steering systems enable customers world-wide to monitor all of their transactions at any time. When implementing efficient payment solutions, the acquirer and payment service provider can rely not only on years of experience and a dependable technical platform, but, as part of the Group’s Global Transaction Banking (GTB) department, also on the global network of Deutsche Bank Group and its highly qualified resources as well as detailed global and local expertise. It is not for nothing that Deutsche Card Services was repeatedly named “best acquirer for international merchants”. www.deutsche-card-services.com
"AcceptEmail is alreadyvery popular in the Netherlands and will certainly meet with considerable approval in Germany too." Jens Mahlke, Management Board of Deutsche Card Services
"Deutsche Card Services will help us to further build a strong brand and to become the global standard in electronic bill presentment and payment via e-mail and mobile media."
AcceptEasy lets companies offer their customers payments, mandates and verifications through all digital channels. Hundreds of companies across industries rely on AcceptEasy to transform billing & collections, streamline internal processes and optimize customer journeys. With ten years of experience integrating and deploying its solutions in different environments, customers are assured of high-quality services. AcceptEasy’s market leadership results from the knowledge and dedication of its highly qualified staff. The company is ISO certified and its SaaS-platform is reliable, secure and constantly monitored. Headquarters are in Amstelveen, The Netherlands with operations in the US, the UK, Germany, France, Belgium, Austria, Switzerland and Canada.